At SavePowerEco, we are dedicated to ensuring that our customers are fully satisfied with their energy storage solutions. If you’re not completely satisfied with your purchase, we offer a 30-day no-questions-asked return policy, starting from the day after your purchase. To qualify for a return, you must provide a valid purchase receipt and ensure that the product is returned in its original condition, including all accessories, labels, and trademarks, while maintaining its functionality and appearance.

Return Process

1. Submit a Return Request: Reach out to our customer support team to request an RMA (Return Merchandise Authorization).
2. Ship the Product: After receiving approval, return the product with the RMA number clearly indicated.
3. Product Inspection: Once we receive the product, our team will inspect its condition.
4. Resolution: Based on the inspection, we will either repair the item, provide a replacement, or issue a refund.

For faster processing, please include your name and order number on or inside the package.

Important Notes

• Use Trackable Shipping: We highly recommend using a trackable shipping service and purchasing shipping insurance. SavePowerEco cannot process refunds or exchanges for returns that we do not receive.
• Refund Process: Once your return is inspected and approved, you will receive a confirmation email, and the refund will be automatically processed to your original payment method.
• Exchanges: If you’re opting for an exchange, your replacement item will be shipped within a few days, and we’ll cover the shipping cost.

Return Shipping Responsibility

• Defective or Damaged Items: If the product arrives damaged or does not match the description, and you notify us within 7 days of delivery, SavePowerEco will cover the return shipping costs.
• Preference-Based Returns: For returns that are not due to product defects (such as size or color preferences), the buyer will be responsible for the return shipping costs.

Why Choose SavePowerEco?

At SavePowerEco, we specialize in providing high-quality energy storage solutions for businesses in the renewable energy sector. Our products, including lithium-ion storage systems, solar energy storage solutions, and other eco-friendly storage devices, are built with superior craftsmanship, durability, and energy efficiency in mind. We are committed to offering advanced technology that supports sustainable energy use and helps businesses reduce their carbon footprint.

Our customer-focused policies, including our flexible return and refund process, make us a trusted partner for your energy storage needs.

Visit our website at www.savepowereco.com for more information on our green energy products and solutions.